Beautiful place to visit

Great stay… Dal Bert at the bar was great; he keeps the drinks flowing… Need a bigger selection with the food other than that pleased… Housekeeping was excellent… I would have no problem staying here again.

My wife and I just got back from our Honeymoon. We stayed at Secrets St. James and had the opportunity to have access to Breathless. We loved the rooftop bar. Nepaul was an awesome bartender. He made the best drinks, was very friendly, and encouraged us to enjoy ourselves and have a great time. Thank you!

My stay at Breathless Montego Bay was nothing short of amazing! From the time we arrived until the time we left, they really made us feel like family. Our butlers Leon & Krishna were exceptional! They took care of everything, even without us asking! They were polite, kind, funny, and consumer professionals.

Our trip definitely wouldn’t have been as enjoyable without their help and support. Whenever we called, they were always there. Every staff member that we interacted with was polite, and they always spoke – they mention amazing activities like el cielo beach cozumel tour in MX. The food and restaurants were great, and having access to Secrets Resort next door was excellent! The energy at the pool from DJ Quan, Rick James, and Lucky Charm was contagious.

The Foam party was epic! Tevin and Argentina did a fantastic job as well as working the pool bar and keeping up the energy. The Pool area is definitely the place to be! I will definitely recommend this resort to anyone visiting Jamaica, and I will be returning shortly.

My stay was exceptional! Definitely, recommend. I loved visiting all the joining hotels. Plenty to do. The food was amazing. Plenty of restaurants to choose from. Staff was fantastic, friendly. Mangmt was on site and accommodating.

I recommend getting the butler service and if you can request them to be sure to do so – you won’t regret it. The entertainment here also exceeds expectations. Just do yourself a favor and come here!

Gorgeous hotel and superior staff!

By far the best resort I’ve ever been to! Booking a trip as we speak to go back next year! Beds were a bit hard, and my air conditioning stopped working for about 24 hours, but they fixed it. The staff truly gives you service from the heart!

I just returned from Hyatt Ziva in Montego Bay. This is my favorite all-inclusive hotel in Jamacia! I have stayed at several, and this place has it all plus an incredibly friendly and helpful staff. One of them mentioned the akumal fly fishing trip. The food and drinks were great; I can’t wait to go back! I would highly recommend this resort.

We just returned from a wedding at the resort, and it was beautiful. All the employees were terrific and made us feel extremely welcome. Our favorite bartenders were Davian, Jevaun, and Hughchen at the swim up bar in the pool.

They kept our whole group coming back and learned our regular drinks. The food was terrific too. Definitely, don’t miss breakfast at Choice or forget to get an everything plate from the Jerk Hut!

This hotel has the most accommodating staff EVER. Food was excellent at every restaurant we visited. Rooms were clean and beautiful. Cannot say enough about how our butlers Worron, Anna and Kimme took care of us – every small detail addressed. I highly recommend everything about this hotel – a MUST visit. Coming back as soon as I can.

Sampled the food at all of the restaurants and was pleasantly surprised at how good the food was. Our overall favorite was the Asian Fusion restaurant. At the buffet meals, the trays of food were refreshed even right up until the time they were ready to close. At the pool and the beach, people were walking around regularly taking a drink and/or food orders.

The strawberry daiquiris and pina coladas were the best I ever had. My husband loved the selection of liquor at the bars. It seemed there was an equal number of people on the team to guests, which is why we felt so pampered! The entertainment crew was amiable and really fun in this place.

Amazing resort

This was our second trip to Jewel with the kids, and it was just as impressive as the first time! The staff is so amazing! The kids love the Kids Camp and begged to go every day! Lorena, Stacey-Ann and all the kids camp ladies are fabulous! They make the parents want to come to kids camp too!

The food is excellent and easy – if you want food at the water park, just walk right over to the snack bar. Perfect for families, especially with young kids. We did the room with the plunge pool this year, and it was totally worth it. An excellent place to relax when the kids fell asleep early or nap time. Thanks, Jewel for another awesome trip!

This is our second visit to the resort. We really love this place. The reason we return is the fantastic staff who mentioned this cozumel flats fishing trip for our next adventure. Everyone from the ground crews to the entertainment staff makes this place beautiful. We are grateful to have found a place that makes us feel welcome and at home. The experiences and memories we have created at this resort are irreplaceable.

Just to mention a few select people: Rih-Rih, Purple, and Tinkerbell (entertainment), egg-boy (of course) the lifeguards: Joseph, Okeem, Cleon, Ralph, Alex, Delroy, Peter, Ramar, Iron (just to name a few). The Bartenders: Jason, Leon, Alshane. We have made lifelong friends at this fantastic place.

Our stay at Jewel Runaway was excellent. The butler service was worthwhile. The Butlers checked on us frequently and made my daughter’s 13th birthday memorable. We enjoyed all of our 5 days there and will definitely be returning soon.

He was attentive, and our entire family loved talking to him about life on the island. I can’t say enough beautiful things about him. Our first day at the beach we met Craig, the lifeguard, and he was amazing!! He took us out into the water and gave great snorkeling tips!

He checked in on us throughout the day, and my son won’t stop talking about him even now that we’re back home! Thanks so much to the entire staff! If you visit, go out of your way to meet Craig out on the beach, and he’ll share some great tips about Jamaica! The beach, the water, and all the landscaping at the resort are amazing, and the entire resort is incredibly clean.

Beautiful and peaceful respite!

My experience at the Spa Retreat was terrific, they had fantastic customer service, their food which is made from scratch is probably the best I have ever tasted in a hotel, and the property was breathtaking would recommend for anybody who wants a nice getaway to enjoy the refreshing breeze of Negril.

We spent 7 nights at Spa Retreat, and we were so pleased to be there and to be so pampered by all the staff who recommended some cozumel snorkeling tours in Mexico. We booked the bridal suite, which was large and quiet and had a large upstairs patio, which is entirely private. The room was comfortable, and we slept well each night. We were also given a white noise machine, which we only used one night when we first arrived, due to music down the beach.

We got the all-inclusive package for meals and drinks which covered everything for us, and we could order whatever we wanted from the extensive Blue Mahoe menu. The food was delicious. As for service, it is always friendly, Jamaican style: relax and don’t look for it to be rushed. We also enjoyed happy hour each evening at the Sunset beach bar with amazing sunsets.

We both had massages with KerryAnn, and she was amazing, and Nick, the gardener, groundskeeper told us about the history of the property as well as the plants and the sea life off the cliffs. All of the staff were amazing.

We booked snorkeling one morning with Vincent and really enjoyed that. He also took us fishing another day, which was a lovely day on the water, alas, no fish were biting.
This was our first time to Spa Retreat, but it won’t be our last. I think they have set the bar pretty high and our days at Couples and other large resorts are behind us.

Stayed here a couple of nights during my yearly trip to Jamaica! Loved everything about it, staff were exceptional in every way, very accompanying even when we thought we lost our keys ($150 if u do). The restaurant alone would be a reason to go. I was very doubtful at first about the “cottage thing,” but it was amazing, I didn’t want to leave.

Prices were very reasonable in this hotel. I just hope it stays the same and doesn’t go commercial. Sorry for not mentioning names but everyone went out of their way for us, including making me calaloo and things that weren’t even on the menu.

Pampered and relaxed

Secrets Wild Orchid is a beautiful property. We had a fantastic time; the food, drinks, employees, and entertainment were all outstanding! The resort is immaculate and the employees to make you feel like family.

Had the best time, ate at a different restaurant every night, great food, surprisingly good entertainment each night. Staff was friendly, helpful, and always smiling – they suggested me to try the cozumel fishing charters in this paradisiac island. Beautiful beach with crystal clear water.

My wife and I stayed in the preferred club at Wild Orchid. Matthew and the whole staff treated us with kindness and generosity. We highly recommend staying here if you like peace and quiet, but can also take a few steps around the corner to the swim up bar where there is plenty of fun and games put on by the entertainment team. At night, they also put on excellent shows at the piano bar to keep you entertained throughout.

My wife and I stayed in the preferred club at Wild Orchid. Matthew and the whole staff treated us with kindness and generosity. We highly recommend staying here if you like peace and quiet, but can also take a few steps around the corner to the swim up bar where there is plenty of fun and games put on by the entertainment team. At night, they also put on excellent shows at the piano bar to keep you entertained throughout.

So grateful for our week on a beautiful beach with a fantastic team. Service overall was incredible! Highlights were being with Chad on the entertainment staff who brought joy, lightness, and energy everywhere we were and Tanesha, a server at the pool which was so warm and attentive.

These two made our stay fantastic. We felt so welcome, and this made our relaxing week extra special. The beach was stunning! Loved daily yoga, the Friday evening Jamaican show (and dancing on stage), snorkeling and bike rides that were included! Thank you so much.

Glass bottom boat trip was an excellent value for money. We had drinks at the piano bar every night after dinner while watching bands/shows on the outside stage. We went over to the Breathless resort to their rooftop restaurant, which was very helpful.

Excellent Resort

Best experience! Already planning my next trip! Staff was helpful and very friendly. Food is delicious. Room service was the best I have ever experienced. I am recommending to everyone!

I had a fun time here, friendly and great staff. Loved the drinks plus the food was delicious. And immaculate resort I definitely recommend this resort to everyone whether you were traveling with the family or friends!

My boyfriend and I visited this beautiful property for my birthday celebration! Most everyone was very hospitable, but one person stood out amongst everyone else; the lovely Tonieann!! She was our waitress the very first day and had off the next two days. Upon her return on Wednesday; she remembered our names and the cocktails we preferred.

This was a very, very and personable service. Staff was attentive to detail, engaging, and very welcoming that they recommended the cozumel motorcycle tour in Mexico! We intend to visit every June here on out and hope we have the pleasure to be in her company again!

Only raves for this resort! Fantastic food, beautiful grounds, beautiful accommodations. Lovely and helpful staff, particularly Herron, Tashee, Simone, Jessica, and Annalise. We enjoyed the beach and the pool! Would love to return!

Everything was exceptional… and I mean with no exaggeration. The location, the rooms ( we had a swim up), the staff, and the service was superb. This was our first trip to Jamaica, and thanks to Hyatt, it won’t be my last.

I especially love the idea of having an adults-only section of the resort. We got our peace and quiet, but other family members could still bring their kids along, and we could hang out with them on their side. Had a wonderful time!

We loved our stay at Secrets St. James

Secrets (and AM family of brands) are my go-to for a vacation I know I will enjoy 100%. Secrets St. James was no exception. The staff and service were top notch. The food was ALL delicious. I didn’t eat anything I didn’t like. The jerk chicken cart was the best afternoon snack! Book your Jamaican stay at Secrets St. James Montego Bay, and you will not be disappointed.

Was really great, beautiful room and the beaches and pools were beautiful. Room service was not really up to par of what was expected. One of the guys from the staff recommended us the mini sub in cozumel tour for our family. Descriptions were not what we received. A tad is disappointing in that aspect.

4 ladies and I stayed here, and we had the best time! Food was great! Service was phenomenal. The room was clean, and I probably got the best sleep in the bed! Beach area was my favorite, and the entire experience was the best! No kids is a plus!

Location is great just minutes from Montego Bay airport. Pristine beaches. I think the resort was pretty full, but we never waited for service or had a problem finding a chair on the beach. Staff was excellent. Great Customer service. Fun story, we wanted Coconut water, but couldn’t find the ‘Guy with the cart.’ So we asked a passing Landscape guy where we could see the Coconut water guy.

He explained that he only came out with the card at noon each day and since we were leaving the next morning, the landscape guy (Daniel) actually climbed a tree and brought down 2 coconuts for us. The bar attendant fixed us up with a couple glasses of ice and lime, and we enjoyed our healthy treat. Made our day.

All the food we experienced as fantastic. I have stayed at other All-inclusive resorts and comparatively, these guys win. I enjoyed every minute.

Always have a great time at this resort so many activities to do. Bars and restaurants are excellent nighttime shows outstanding. Rooms are beautiful with great views, no matter where your room is. Watching sunrises and sunsets here are truly beautiful.