Relaxing environment

Excellent customer service, pleasant, and helpful staff. Great food and drinks. Rooms are spotless, modern and offer that boutique experience. A little hideaway from the hustle and bustle. Lovely site!

We got absolutely blown away by the level of service both for the side and restaurant of the room. From the moment we arrived, we were made to feel special. Everyone had a smile on their face and did everything they could to make us feel welcome. Anything we needed was a quick phone call away.

The room and bathroom were large and comfortable, with a nice modern feel to it. Furnishings and decor were to a high standard and well maintained, and housekeeping was excellent.

The breakfast was excellent, and the portions were generous. There was a large choice on the menu, but I especially enjoyed ackee and saltfish, which I had a few times!

We tried another few restaurants in Negril but ended up eating in the hotel restaurant for dinner most nights as the food was so good. The menu was very varied, and the food was superb. Andre at the bar was always so professional and friendly, suggesting amazing activities such as the best snorkeling in riviera maya trips for me and my family. He went above and beyond to make sure we enjoyed the whole experience.

We have been traveling quite a lot and stayed in many hotels all over the world. But our experience at Sandy Haven has shown us the makings of excellent hotels.
All respect for the owner who does a great job here; an actual sample of excellent hospitality.

I cannot say enough and could go on forever. But the bottom line – I recommend this hotel and would stay there again without reservation.

Great vacation

A friend and I made a girls trip to the Bahia. We have a blast. The best part of the trip was our fun at the pool bar. Deyron was awesome. He made great drinks and always remembered what we liked. Made our days fun and memorable.

What do I say? This was one of the best trips ever. All-inclusive stay. We stayed at the luxury, which means adult only and full access to anything luxury or Grand side. (Grand is family side) The staff learned our names day one.

Tips: bring your own cups. Staff is the best; they told us about some cozumel discover scuba tours in Mexico. Bars will fill them for you and fewer trips to the bar. Reservations of pool chairs – head to the pool of your choice around 8:30 and sit. You can’t leave towels and bags until after 9. Pool opens then. The bar at 10 AM. Then head to the, fully stocked buffet.

Then back to your spot. We sat in the same place every day and in doing so met terrific people from all over the world. Our group of three became 8-10 people. The party pool with the DJ is so much fun and very interactive with pool games. Make dinner reservations when you check in at the hotel desks. Then you know where dinner every night.

Or use the buffer again. The quiet headphone party was a blast. Walk or take a golf cart ride to the Grand for the stages of entertainment or a day on a real Jamaican beach. This was a girls trip of three ladies age 29-45, and we had a blast. We plan on making this an annual trip. Compared to other resorts this was the best well run place! Go. You won’t regret it. With 350 photos picking 10 is hard!

We stayed at The Luxury Bahia, which was fantastic, the staff were lovely and chatted all the time even remembered our names from day 1. Special mention to Clive on the coconut bar he entertained us daily. Beautiful to walk from one end of the resort to the other stopping off at all the watering holes along the way.

Food was great, preferred buffet to the specialty restaurants, but that was just our preference. Good evening entertainment weather was perfect. There are the boys on the beach trying to sell stuff but a polite no thanks was all that was needed, and they still had a laugh and joke with you so not a problem for us. We hope to return again here in February as we loved it so much.

A Very Unique Experience

We had an incredible 5 days at Round Hill in Villa 23. Authentic, laid back, high-quality service. Incredibly helpful people, both staff and guests. A bit like going back in time. I would go there every year if I could, and that is the first time I’ve said that about any place I’ve been.

It was a high-end experience for us, but I never felt like I was wasting money. Money well spent. The meal plan options were great. We don’t eat a lot, so not having to sign up for a meal plan was excellent. We couldn’t get over how beautiful the place is.

Extraordinarily private but not stuffy. Staff recommended us some cozumel tours by cab for our family. So fun every day with many water activities available at no charge and different sets of entertainment EVERY night. You can leave the property, but don’t have to have a varied and fun experience. Never returned from vacation this relaxed! Yea Mon!

I recently stayed at the Round Hill Hotel and Villas, and it was an unforgettable experience. The staff is exceptional and amazingly helpful. I cannot say enough about the spa as well as the property as a whole. It was like being in a magnificent oasis. There are flowers and plants everywhere, which created a perfect setting!

I can’t tell you enough. I went alone and requested to be picked up by Round Hill staff and Clifford, my driver was excellent. I was literally led to him by Round Hill at the airport as soon as I got through customs, it was exceptional.

The villa I stayed in was beautiful and private, which included two staff who cooked me breakfast each morning, at my request. The coffee was fantastic, and service all over the grounds was exceptional. I’m already planning a return trip, it was indeed one of the best experiences of my vacation life. They attended my every need, outstanding.

Old world charm, great location, and amazing food! Staff is brilliant. Kids club quite Mixed and great for girls and younger kids but probably not for older boys. All inclusive package is absolutely worth it.

Good value quality hotel

The staff was amicable and provided excellent service throughout my stay with them. I will definitely stay with the hotel again. The room was clean, and the breakfast was excellent. Oh, and the mattresses were comfortable.

Very friendly, good quality hotel with lovely staff. Really excellent breakfast, nice terrace bar in the evenings, two outdoor pools and space if you need to meet people or hang out. Right area to walk to some nearby places like Emancipation Park and close to govt offices and shops. Deck bar and restaurant just a few mins walk away.

I have also stayed in other hotels in the area, and for me, this is the best. Excellent Customer Service – all the staff were polite and accommodating and recommends amazing stuff like the cozumel jeep and snorkel tour in MX. My room was spotless, and the food was absolutely delicious. There are 2 pools plus good free WiFI coverage. It is also located in central locations close to many amenities.

Great location for business appointments, excellent clean accommodations, and a great restaurant. Super happy with service and attention given all around. Also took advantage to do a spa service and it was an amazing, top-level experience all around. A+ hotel.

I just love the Spanish Court Hotel. I would always consider staying in this hotel, especially a business traveler to Kingston. I have visited 3 times over a couple of years, and this hotel never fails to surpass expectations. Staff is attentive, friendly, and engaged. Restaurant and cafe on sight are delightful, the range and quality of food are excellent. Rooms are great, clean, and modern. Definitely, the service is the number one USP on this relatively new brand. It is good to see that they are maintaining standards.

What sets The Spanish Court apart, from other similar hotels, is the excellent level of service. Mr. Perrin and his team are very good at providing advice and meeting your needs; examples include helping arrange taxis, helping me find a pharmacy (they even have a nurse on site) and a welcome drink (which was a glass of champagne). There is a lovely team working here, and they are a credit to the Spanish Court.

My family and I spent one night at the hotel during an overnight trip to Kingston. The ambiance of the hotel was very charming, considering the size. The place was spotless, the staff amiable. We checked in after the kitchen closed for dinner, but was able to order room service off of the dinner menu – delicious! The excellent place overall and will stay again and again.

Beautiful place to visit

Great stay… Dal Bert at the bar was great; he keeps the drinks flowing… Need a bigger selection with the food other than that pleased… Housekeeping was excellent… I would have no problem staying here again.

My wife and I just got back from our Honeymoon. We stayed at Secrets St. James and had the opportunity to have access to Breathless. We loved the rooftop bar. Nepaul was an awesome bartender. He made the best drinks, was very friendly, and encouraged us to enjoy ourselves and have a great time. Thank you!

My stay at Breathless Montego Bay was nothing short of amazing! From the time we arrived until the time we left, they really made us feel like family. Our butlers Leon & Krishna were exceptional! They took care of everything, even without us asking! They were polite, kind, funny, and consumer professionals.

Our trip definitely wouldn’t have been as enjoyable without their help and support. Whenever we called, they were always there. Every staff member that we interacted with was polite, and they always spoke – they mention amazing activities like el cielo beach cozumel tour in MX. The food and restaurants were great, and having access to Secrets Resort next door was excellent! The energy at the pool from DJ Quan, Rick James, and Lucky Charm was contagious.

The Foam party was epic! Tevin and Argentina did a fantastic job as well as working the pool bar and keeping up the energy. The Pool area is definitely the place to be! I will definitely recommend this resort to anyone visiting Jamaica, and I will be returning shortly.

My stay was exceptional! Definitely, recommend. I loved visiting all the joining hotels. Plenty to do. The food was amazing. Plenty of restaurants to choose from. Staff was fantastic, friendly. Mangmt was on site and accommodating.

I recommend getting the butler service and if you can request them to be sure to do so – you won’t regret it. The entertainment here also exceeds expectations. Just do yourself a favor and come here!

Gorgeous hotel and superior staff!

By far the best resort I’ve ever been to! Booking a trip as we speak to go back next year! Beds were a bit hard, and my air conditioning stopped working for about 24 hours, but they fixed it. The staff truly gives you service from the heart!

I just returned from Hyatt Ziva in Montego Bay. This is my favorite all-inclusive hotel in Jamacia! I have stayed at several, and this place has it all plus an incredibly friendly and helpful staff. One of them mentioned the akumal fly fishing trip. The food and drinks were great; I can’t wait to go back! I would highly recommend this resort.

We just returned from a wedding at the resort, and it was beautiful. All the employees were terrific and made us feel extremely welcome. Our favorite bartenders were Davian, Jevaun, and Hughchen at the swim up bar in the pool.

They kept our whole group coming back and learned our regular drinks. The food was terrific too. Definitely, don’t miss breakfast at Choice or forget to get an everything plate from the Jerk Hut!

This hotel has the most accommodating staff EVER. Food was excellent at every restaurant we visited. Rooms were clean and beautiful. Cannot say enough about how our butlers Worron, Anna and Kimme took care of us – every small detail addressed. I highly recommend everything about this hotel – a MUST visit. Coming back as soon as I can.

Sampled the food at all of the restaurants and was pleasantly surprised at how good the food was. Our overall favorite was the Asian Fusion restaurant. At the buffet meals, the trays of food were refreshed even right up until the time they were ready to close. At the pool and the beach, people were walking around regularly taking a drink and/or food orders.

The strawberry daiquiris and pina coladas were the best I ever had. My husband loved the selection of liquor at the bars. It seemed there was an equal number of people on the team to guests, which is why we felt so pampered! The entertainment crew was amiable and really fun in this place.

Amazing resort

This was our second trip to Jewel with the kids, and it was just as impressive as the first time! The staff is so amazing! The kids love the Kids Camp and begged to go every day! Lorena, Stacey-Ann and all the kids camp ladies are fabulous! They make the parents want to come to kids camp too!

The food is excellent and easy – if you want food at the water park, just walk right over to the snack bar. Perfect for families, especially with young kids. We did the room with the plunge pool this year, and it was totally worth it. An excellent place to relax when the kids fell asleep early or nap time. Thanks, Jewel for another awesome trip!

This is our second visit to the resort. We really love this place. The reason we return is the fantastic staff who mentioned this cozumel flats fishing trip for our next adventure. Everyone from the ground crews to the entertainment staff makes this place beautiful. We are grateful to have found a place that makes us feel welcome and at home. The experiences and memories we have created at this resort are irreplaceable.

Just to mention a few select people: Rih-Rih, Purple, and Tinkerbell (entertainment), egg-boy (of course) the lifeguards: Joseph, Okeem, Cleon, Ralph, Alex, Delroy, Peter, Ramar, Iron (just to name a few). The Bartenders: Jason, Leon, Alshane. We have made lifelong friends at this fantastic place.

Our stay at Jewel Runaway was excellent. The butler service was worthwhile. The Butlers checked on us frequently and made my daughter’s 13th birthday memorable. We enjoyed all of our 5 days there and will definitely be returning soon.

He was attentive, and our entire family loved talking to him about life on the island. I can’t say enough beautiful things about him. Our first day at the beach we met Craig, the lifeguard, and he was amazing!! He took us out into the water and gave great snorkeling tips!

He checked in on us throughout the day, and my son won’t stop talking about him even now that we’re back home! Thanks so much to the entire staff! If you visit, go out of your way to meet Craig out on the beach, and he’ll share some great tips about Jamaica! The beach, the water, and all the landscaping at the resort are amazing, and the entire resort is incredibly clean.

Beautiful and peaceful respite!

My experience at the Spa Retreat was terrific, they had fantastic customer service, their food which is made from scratch is probably the best I have ever tasted in a hotel, and the property was breathtaking would recommend for anybody who wants a nice getaway to enjoy the refreshing breeze of Negril.

We spent 7 nights at Spa Retreat, and we were so pleased to be there and to be so pampered by all the staff who recommended some cozumel snorkeling tours in Mexico. We booked the bridal suite, which was large and quiet and had a large upstairs patio, which is entirely private. The room was comfortable, and we slept well each night. We were also given a white noise machine, which we only used one night when we first arrived, due to music down the beach.

We got the all-inclusive package for meals and drinks which covered everything for us, and we could order whatever we wanted from the extensive Blue Mahoe menu. The food was delicious. As for service, it is always friendly, Jamaican style: relax and don’t look for it to be rushed. We also enjoyed happy hour each evening at the Sunset beach bar with amazing sunsets.

We both had massages with KerryAnn, and she was amazing, and Nick, the gardener, groundskeeper told us about the history of the property as well as the plants and the sea life off the cliffs. All of the staff were amazing.

We booked snorkeling one morning with Vincent and really enjoyed that. He also took us fishing another day, which was a lovely day on the water, alas, no fish were biting.
This was our first time to Spa Retreat, but it won’t be our last. I think they have set the bar pretty high and our days at Couples and other large resorts are behind us.

Stayed here a couple of nights during my yearly trip to Jamaica! Loved everything about it, staff were exceptional in every way, very accompanying even when we thought we lost our keys ($150 if u do). The restaurant alone would be a reason to go. I was very doubtful at first about the “cottage thing,” but it was amazing, I didn’t want to leave.

Prices were very reasonable in this hotel. I just hope it stays the same and doesn’t go commercial. Sorry for not mentioning names but everyone went out of their way for us, including making me calaloo and things that weren’t even on the menu.

Pampered and relaxed

Secrets Wild Orchid is a beautiful property. We had a fantastic time; the food, drinks, employees, and entertainment were all outstanding! The resort is immaculate and the employees to make you feel like family.

Had the best time, ate at a different restaurant every night, great food, surprisingly good entertainment each night. Staff was friendly, helpful, and always smiling – they suggested me to try the cozumel fishing charters in this paradisiac island. Beautiful beach with crystal clear water.

My wife and I stayed in the preferred club at Wild Orchid. Matthew and the whole staff treated us with kindness and generosity. We highly recommend staying here if you like peace and quiet, but can also take a few steps around the corner to the swim up bar where there is plenty of fun and games put on by the entertainment team. At night, they also put on excellent shows at the piano bar to keep you entertained throughout.

My wife and I stayed in the preferred club at Wild Orchid. Matthew and the whole staff treated us with kindness and generosity. We highly recommend staying here if you like peace and quiet, but can also take a few steps around the corner to the swim up bar where there is plenty of fun and games put on by the entertainment team. At night, they also put on excellent shows at the piano bar to keep you entertained throughout.

So grateful for our week on a beautiful beach with a fantastic team. Service overall was incredible! Highlights were being with Chad on the entertainment staff who brought joy, lightness, and energy everywhere we were and Tanesha, a server at the pool which was so warm and attentive.

These two made our stay fantastic. We felt so welcome, and this made our relaxing week extra special. The beach was stunning! Loved daily yoga, the Friday evening Jamaican show (and dancing on stage), snorkeling and bike rides that were included! Thank you so much.

Glass bottom boat trip was an excellent value for money. We had drinks at the piano bar every night after dinner while watching bands/shows on the outside stage. We went over to the Breathless resort to their rooftop restaurant, which was very helpful.

Excellent Resort

Best experience! Already planning my next trip! Staff was helpful and very friendly. Food is delicious. Room service was the best I have ever experienced. I am recommending to everyone!

I had a fun time here, friendly and great staff. Loved the drinks plus the food was delicious. And immaculate resort I definitely recommend this resort to everyone whether you were traveling with the family or friends!

My boyfriend and I visited this beautiful property for my birthday celebration! Most everyone was very hospitable, but one person stood out amongst everyone else; the lovely Tonieann!! She was our waitress the very first day and had off the next two days. Upon her return on Wednesday; she remembered our names and the cocktails we preferred.

This was a very, very and personable service. Staff was attentive to detail, engaging, and very welcoming that they recommended the cozumel motorcycle tour in Mexico! We intend to visit every June here on out and hope we have the pleasure to be in her company again!

Only raves for this resort! Fantastic food, beautiful grounds, beautiful accommodations. Lovely and helpful staff, particularly Herron, Tashee, Simone, Jessica, and Annalise. We enjoyed the beach and the pool! Would love to return!

Everything was exceptional… and I mean with no exaggeration. The location, the rooms ( we had a swim up), the staff, and the service was superb. This was our first trip to Jamaica, and thanks to Hyatt, it won’t be my last.

I especially love the idea of having an adults-only section of the resort. We got our peace and quiet, but other family members could still bring their kids along, and we could hang out with them on their side. Had a wonderful time!